1. Home
  2. Cruise Reviews
  3. Brilliance of the Seas
This was our 11th cruise and our 2nd with RCI. Dining: First, the good: The food in the dining room was comparable to other cruise lines and the presentation was good. The bad: While the main server was excellent, his assistants limited English posed a problem with almost anything you asked for. She couldn’t multi-task making the main server do all the work. The ugly: The buffet closes at 9:00 and then your only options are very limited. You can’t get a fresh burger or fresh pizza and when I asked the omelet man for a fresh ham/cheese omelet, he told me to get one of the pre-made ones. Dining options are very limited. Food in the buffet is lukewarm and usually dry. Entertainment: The good: The violinist blew us away. What a talent! The one comedian was excellent as was the juggler. The bad: The only entertainment in the evenings was in the main theater. If you didn’t want to see another production show, you had no options. The ugly: My DH is sometimes confined to his room due to health and yet the tv has no movies and shows the same episode of the same show over and over. We saw the same “King of Queens” episode every day, several times a day. The movie screen out by the pool only showed three movies. Dr Zhivago, a very old movie; Despicable 2, a kids movie on a cruise with all adults and “About Time”, the only decent one. If you aren’t going to have other entertainment at night, at least have decent movies as an option. Worse: all the entertainment in the centrum. You have this large disco and other venue areas, but instead you schedule all the participant entertainment in this small confined space where only a few can participate. This is where the 50’s party, the 70’s disco party, the Bollywood lessons and about everything else was held. Seating is very limited and the rest fight to see over the heads of others. Forget about getting on the dance floor as it only holds about 20. Room: The good: We had a handicap accessible room which was large and easy to maneuver. The shower was large and had a very convenient stool. The bad: The automatic door was the only way to open the door from outside and the switch kept the door open for about 60-90 seconds. This was great if no one was in the room, but if someone was in bed or in a state of undress, anyone could look into your room. The ugly: mold in the shower on the grout. Tendering: Only good. They did a great job with tendering. Pools & hot tubs: The good: NONE; The bad: everything. The ugly: none of the hot tubs had jets that worked. The night before a sea day, we went up to get in the hot tub. The two hot tubs in the open area were roped off. The heated pool in the solarium was drained and being cleaned. That left one very small hot tub with no jets. We got in and were joined by two very nice ladies. Within a few minutes, 4 women came and asked “how much time do you have left on your 15 minutes”. We asked what she was talking about and she pointed to the medical advice about no more than 15 minutes and asked again. We stated we had just got in and she said “fine, we’ll time it from 15 minutes from now” and they proceeded to stand there and watch the time. Not relaxing at all. Now don't get me wrong, I can have fun on any cruise as long as it doesn't sink. But I felt there was much lacking that would not take much to fix. Get the jets in the hot tubs fixed. Don't close them the night before a sea day when you can stay up and relax. Get some decent movies on the tv and especially on the big movie screen and lastly, use the disco or another venue where everyone can participate in the fun without getting hit in the head.  

The good, the bad and the ugly

Brilliance of the Seas Cruise Review by shamrockace

Trip Details
This was our 11th cruise and our 2nd with RCI.
Dining: First, the good: The food in the dining room was comparable to other cruise lines and the presentation was good. The bad: While the main server was excellent, his assistants limited English posed a problem with almost anything you asked for. She couldn’t multi-task making the main server do all the work. The ugly: The buffet closes at 9:00 and then your only options are very limited. You can’t get a fresh burger or fresh pizza and when I asked the omelet man for a fresh ham/cheese omelet, he told me to get one of the pre-made ones. Dining options are very limited. Food in the buffet is lukewarm and usually dry.
Entertainment: The good: The violinist blew us away. What a talent! The one comedian was excellent as was the juggler. The bad: The only entertainment in the evenings was in the main theater. If you didn’t want to see another production show, you had no options. The ugly: My DH is sometimes confined to his room due to health and yet the tv has no movies and shows the same episode of the same show over and over. We saw the same “King of Queens” episode every day, several times a day. The movie screen out by the pool only showed three movies. Dr Zhivago, a very old movie; Despicable 2, a kids movie on a cruise with all adults and “About Time”, the only decent one. If you aren’t going to have other entertainment at night, at least have decent movies as an option. Worse: all the entertainment in the centrum. You have this large disco and other venue areas, but instead you schedule all the participant entertainment in this small confined space where only a few can participate. This is where the 50’s party, the 70’s disco party, the Bollywood lessons and about everything else was held. Seating is very limited and the rest fight to see over the heads of others. Forget about getting on the dance floor as it only holds about 20.
Room: The good: We had a handicap accessible room which was large and easy to maneuver. The shower was large and had a very convenient stool. The bad: The automatic door was the only way to open the door from outside and the switch kept the door open for about 60-90 seconds. This was great if no one was in the room, but if someone was in bed or in a state of undress, anyone could look into your room. The ugly: mold in the shower on the grout.
Tendering: Only good. They did a great job with tendering.
Pools & hot tubs: The good: NONE; The bad: everything. The ugly: none of the hot tubs had jets that worked. The night before a sea day, we went up to get in the hot tub. The two hot tubs in the open area were roped off. The heated pool in the solarium was drained and being cleaned. That left one very small hot tub with no jets. We got in and were joined by two very nice ladies. Within a few minutes, 4 women came and asked “how much time do you have left on your 15 minutes”. We asked what she was talking about and she pointed to the medical advice about no more than 15 minutes and asked again. We stated we had just got in and she said “fine, we’ll time it from 15 minutes from now” and they proceeded to stand there and watch the time. Not relaxing at all.
Now don't get me wrong, I can have fun on any cruise as long as it doesn't sink. But I felt there was much lacking that would not take much to fix. Get the jets in the hot tubs fixed. Don't close them the night before a sea day when you can stay up and relax. Get some decent movies on the tv and especially on the big movie screen and lastly, use the disco or another venue where everyone can participate in the fun without getting hit in the head.
 
shamrockace’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Free Price Drop Alerts
Get Royal Caribbean Brilliance of the Seas price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Cabin 4517
Room was large and easy to maneuver. The shower was also large with a convenient fold away stool. The automatic door was both a blessing and a curse. From the outside, you could only open the door with the auto button. While this was convenient, it held the door open for too long allowing everyone to see anyone else in the room maybe in the bed or in a state of undress. There was no way to get it to close earlier. If you were inside, you could open it manually, but it was very, very difficult to do so.
  Brilliance of the Seas Deck Plans