Oh my goodness, we have just returned from a fantastic holiday with MSC on the Preziosa and I would certainly cruise with them again, I can’t understand why there are so many bad reviews on here? The ship was immaculate, it gleamed everywhere. The staff were friendly and ready to help whenever they could, yes sometimes there was a wait for bar service, but we were on holiday and in no rush, so we would just sit back, people watch and wait for a staff member to get around to us. English was spoken by all of the staff so there was never a language barrier and the majority of the passengers were from foreign shores so it was like a proper foreign holiday not a butlins holiday camp!
We boarded the ship in venice and were told we could book in from 12.00. As it happens we arrived at the port at 11am but we just followed the queues and were on board early with very little delay. We caught the Alilaguna boat from St.Marks to the cruise terminal which was great, 8E plus 3E for a suitcase, although on the return journey the lady in the kiosk told us we didn’t need to pay extra for the luggage.
We ate in the L’Arabesque dining room every night and were sat with a lovely South African couple who became good friends with us. The waiter service in there was exceptional; it was great getting all dressed up and being treated like royalty. The menu was varied and with 7 courses to choose from there was always something nice to enjoy, and if a dish wasn’t to your taste they quickly whisked it away and brought you something else. We regularly had 5 courses and were never over faced. We had the drinks package which meant the bottles of wine were ready and waiting for us at the table when we arrived, our waiter always remembered what we drank! There was also bottled water and an amazing selection of fresh bread rolls brought to the table.
near to an elevator but this was an advantage rather than a disadvantage, lovely spacious cabin