Noordam Review
Rating by category
Additional details
we have cruised with P&O and Princess in excess of 25 occasions and have often seen Holland America ships alongside. We have admired the appearance of efficiency and cleanliness and decided on that basis to give them a try.
We took our 8year old granddaughter and 11 year old grandson with us as a special treat and initially were offered cabin 1036. This is under the nightclub and, as experienced cruisers, we know not to take such cabins because of noise. We were then offered cabin 1061 which was under the Culinary Arts Centre and Queens Lounge. We challenged Holland America UK office regarding any possible noise intrusion in this cabin from the Lounge above and were assured that the Culinary Arts Centre and Queens Lounge were not in use at night and there would be no noise. We booked on that understanding.
Our first night proved that the Queens Lounge is used every evening by the BB King Blues Band and the noise intrusion in our cabin was horrendous. After two days of complaining (we were initially offered ear plugs like a previous cruise critic commentator who occupied cabin 1060 on an earlier trip) we were moved to a much better cabin thanks to Andreia Santos, the Passenger Services Supervisor.
Cabin Review
Large Ocean-View Stateroom
when we booked we noted that this cabin was under the culinary arts centre and queens lounge and contacted Holland America UK office to see if there was any issue with noise regarding the location of this cabin. We were assured that there was NOTHING on in the Culinary Arts Centre/Queens Lounge andwas advised that it was only used during the day for cookery demonstrations. The Queens Lounge is in fact used by the BB Kings Blues Band every night until 11.30pm and the noise from this is intolerable - BE WARNED