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Actually sailed from Vilfshoven, Germany after 3 days pre cruise in Prague. Those were three expensive and wasted days followed by a horribly uncomfortable bus trip backwards to the port of embarkation in Germany. Shocked when we entered the reception area of the ship-dirty carpet and a smell of the just departed last cruisers. More shocked when entering the tiny room, with a tiny, tiny bath and a closet that did not make any provision for travelers that had to carry enough to last 2 weeks. The beds are hard as rocks-felt mattresses on metal slabs and so very narrow that at first we thought they were rollaway cots. The pillows were so flat that we had daily headaches from failing to get neck support. If one sat at the desk, the other person had to crawl over the bed to reach the window area. We felt like prisoners sharing a cell ! Television channels had sporadic reception and facebook communication was slow or impossible. The public areas are small and in the dining room it was very hard to squeeze in and out between tables that were packed tightly together. We had 2 good entrees all week and the rest were poor to very poor. Every meal was loaded with salt and we soon had to deal with tissue swelling and sore tongues from the excessive use of salt. Breakfast was boringly repetitive with watery eggs, burned bacon, and rubbery fruit although there was too little choice of that to bother. Made to order was not much better. The Eggs Benedict were covered with a greasy sauce that tasted suspiciously like salad cream/mayonnaise and omlettes were crusty. Reasonably good soups and lots of breads and rolls which were good in the morning but the bread was always stale at dinnertime. There was no warning that the cruise was unsuitable for anyone with mobility issues. Someone confined to a wheelchair would have been left on the dock and with a rollator-walker it was a bone jarring endurance test, even on the so-called "gentle" tours. With a few happy exceptions, most of the guides were not interested in persons with mobility issues and just frog marched us through miles of cobbles. Many could not be understood as their accents were far too pronounced. On many tours there was no time available for self exploration and if one did want to stay somewhere to have a closer look, the drop point was so far from the ship that a return on foot was impossible for a physically challenged person. There were days spent in dull, uninteresting, and historically insignificant ports and then we were raced through Vienna when a 2 day visit there would have been sensible. A good concert in Vienna helped us to forget a poor one in Prague. We paid an additional 500 euros for tours so do not be fooled when they advertise "all inclusive" and do not look for free drinks at any time other than at meals. Most of the staff members were hard working and friendly but the Cruise Manager was unimpressive and clearly had his "favourites" among the guests. We were ready to abandon this cruise an hour after it started and by the end of it we were really desperate to get off the ship. We have many, many ocean cruises behind us and found most of them perfect. This was our first, and will be our last, river cruise. The price, compared to an ocean cruise, was prohibitive in relation to what was received in value. Easily our very worst holiday in over 40 years.  

Very Disappointed

AmaPrima Cruise Review by bugera

4 people found this helpful
Trip Details
  • Sail Date: October 2014
  • Destination: Europe River
  • Cabin Type: Stateroom with French balcony
Actually sailed from Vilfshoven, Germany after 3 days pre cruise in Prague. Those were three expensive and wasted days followed by a horribly uncomfortable bus trip backwards to the port of embarkation in Germany.
Shocked when we entered the reception area of the ship-dirty carpet and a smell of the just departed last cruisers. More shocked when entering the tiny room, with a tiny, tiny bath and a closet that did not make any provision for travelers that had to carry enough to last 2 weeks. The beds are hard as rocks-felt mattresses on metal slabs and so very narrow that at first we thought they were rollaway cots. The pillows were so flat that we had daily headaches from failing to get neck support. If one sat at the desk, the other person had to crawl over the bed to reach the window area. We felt like prisoners sharing a cell ! Television channels had sporadic reception and facebook communication was slow or impossible. The public areas are small and in the dining room it was very hard to squeeze in and out between tables that were packed tightly together.
We had 2 good entrees all week and the rest were poor to very poor. Every meal was loaded with salt and we soon had to deal with tissue swelling and sore tongues from the excessive use of salt. Breakfast was boringly repetitive with watery eggs, burned bacon, and rubbery fruit although there was too little choice of that to bother. Made to order was not much better. The Eggs Benedict were covered with a greasy sauce that tasted suspiciously like salad cream/mayonnaise and omlettes were crusty. Reasonably good soups and lots of breads and rolls which were good in the morning but the bread was always stale at dinnertime.
There was no warning that the cruise was unsuitable for anyone with mobility issues. Someone confined to a wheelchair would have been left on the dock and with a rollator-walker it was a bone jarring endurance test, even on the so-called "gentle" tours. With a few happy exceptions, most of the guides were not interested in persons with mobility issues and just frog marched us through miles of cobbles. Many could not be understood as their accents were far too pronounced. On many tours there was no time available for self exploration and if one did want to stay somewhere to have a closer look, the drop point was so far from the ship that a return on foot was impossible for a physically challenged person.
There were days spent in dull, uninteresting, and historically insignificant ports and then we were raced through Vienna when a 2 day visit there would have been sensible. A good concert in Vienna helped us to forget a poor one in Prague. We paid an additional 500 euros for tours so do not be fooled when they advertise "all inclusive" and do not look for free drinks at any time other than at meals. Most of the staff members were hard working and friendly but the Cruise Manager was unimpressive and clearly had his "favourites" among the guests.
We were ready to abandon this cruise an hour after it started and by the end of it we were really desperate to get off the ship. We have many, many ocean cruises behind us and found most of them perfect. This was our first, and will be our last, river cruise. The price, compared to an ocean cruise, was prohibitive in relation to what was received in value. Easily our very worst holiday in over 40 years.
 
bugera’s Full Rating Summary
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Cabin Review

Stateroom with French balcony
Cabin C
Miles from the one elevator which did not go to either the 1st floor or to the sun deck, making both of those floors inaccessible to a person with mobility issues. This information is not broadcast when you book.
Violin Deck Balcony Cabins, Suite Cabins