River Splendor Review

Mixed Bag

Review for Europe River Cruise on River Splendor
Sunseeker1001
10+ Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Oct 2014

We have done 12 cruises; this was our 4th w/Vantage. We had previously taken the Amsterdam to Vienna river cruse so we booked the Black Sea to Budapest. We spent the first night in Bucharest then transferred to the ship, Some where between the hotel lobby where we saw our undamaged suitcase and getting to our cabin on the ship, the entire wheel assembly had been broken off and there was a hole in the side of the luggage approx. 5" x 4". I reported it to the Cruise Director who was totally unconcerned asking me if I saw it happen. No, but it was damaged when it was in YOUR control. She said she was going to ask her management and get back to me; never did.

The brochure said that we would be offered soda and wine with the evening meal. The first night several in our group ordered soda and were told that it would cost 6.50 euros. We told them what the tour booklet said and they denied it. I went to he tour desk and showed the counciere the booklet and she looked like a "deer in the headlight" saying she'd look into it. Went back the next day and saw that she'd taken the booklet off the counter.

Food was OK but awfully small portions and seemingly the same items shuffled with different names. The waiters were rather snippy. They did not want us to choose items; they wanted us to take the set menu. Often I wanted the salad from the Lighter Fare rather than the soup or appetizer from the regular menu. They also almost wanted to remove your plate while you still had the fork up to your mouth.

Cabin Review

Cabin Deluxe Suite

On the top cabin deck. Adequate size. Nice location at the end of the hall next to the Captains Club which was used for buffet lunches and early morning coffee and mid-day snacks and exit for the obseration deck and the stern deck. Very quiet. I'd choose a similar one again.

6 Helpful Votes
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