Oceania cruise from Sept. 16 to 28, 2014 exploring Maine, Nova Scotia, Newfoundland, Quebec and Montreal was good. There were some items, listed below, which disappointed us: • Do not use Oceania Cruises for any cruises if you have bad legs, knees or lungs. Oceania does not know how to assist those passengers. Their place of disembarking on many of those stops involves steep gangways. • People/passengers do not wait for others who have problems walking fast. People who are slow are expected to keep up with everyone else. Few people are nice and accommodating. • Accommodations are not made for those who need extra time in getting off/on, walking up or down gangways to/from shore. People crowd those who are walking slowly and are impatient. • Quebec and Montreal tour buses do not have wooden steps to help those who need assistance to get off or on a bus whereby the first step is 12 to 18 inches above the ground. All other tour buses on the other stops had wooden steps with most of the buses lowering themselves to assist with that first step. Quebec and Montreal tour buses refused to lower their buses and to provide wooden steps. • Oceania cruise line on ‘Regatta’, a 694 passenger ship, does not believe a passenger who has a food allergy until three incidents occur in front of the ‘Grand Dining Room’ waiters and serving staff which shows the severity of the food allergy. Talking to the Maitre’D and head waiter does not help in understanding the severity. Overall assessment is that ‘Do not go on Oceania Cruises if you are not able to walk quickly and have any food allergies’. Thank you for your time.  

Be in perfect physical health; no knee or leg problems,

Regatta Cruise Review by Olivehilda

3 people found this helpful
Trip Details
Oceania cruise from Sept. 16 to 28, 2014 exploring Maine, Nova Scotia, Newfoundland, Quebec and Montreal was good. There were some items, listed below, which disappointed us:
• Do not use Oceania Cruises for any cruises if you have bad legs, knees or lungs. Oceania does not know how to assist those passengers. Their place of disembarking on many of those stops involves steep gangways.
• People/passengers do not wait for others who have problems walking fast. People who are slow are expected to keep up with everyone else. Few people are nice and accommodating.
• Accommodations are not made for those who need extra time in getting off/on, walking up or down gangways to/from shore. People crowd those who are walking slowly and are impatient.
• Quebec and Montreal tour buses do not have wooden steps to help those who need assistance to get off or on a bus whereby the first step is 12 to 18 inches above the ground. All other tour buses on the other stops had wooden steps with most of the buses lowering themselves to assist with that first step. Quebec and Montreal tour buses refused to lower their buses and to provide wooden steps.
• Oceania cruise line on ‘Regatta’, a 694 passenger ship, does not believe a passenger who has a food allergy until three incidents occur in front of the ‘Grand Dining Room’ waiters and serving staff which shows the severity of the food allergy. Talking to the Maitre’D and head waiter does not help in understanding the severity.
Overall assessment is that ‘Do not go on Oceania Cruises if you are not able to walk quickly and have any food allergies’.
Thank you for your time.
 
Olivehilda’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Oceania Regatta price drops
250,000+ people have entered their email

Cabin Review

Veranda Stateroom
Cabin B2 7097
Cabin was excellent and had a balcony. Excellent accommodations.
Deck 6 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • City Tour
    Tour was good and we were shown the sights. The Tour bus driver and the tour guide did not talk to each other before this tour. The driver was not a native of Canada, spoke French but did not understand English. Again the guide assumed that the driver knew the city. And again the driver had to make adjustments to get on the correct streets and turns. This time, I insisted on a 'wooden step stool' before we got on the bus. All of the other tours, except the Quebec stop, had a wooden step stool on the bus.
    View All 10 City Tour Reviews
  • City Tour
    Tour bus driver spoke French, did not understand English. The tour guide and the bus driver had never talked with each other before this tour. Therefore, the tour guide assumed that the driver knew the city and traffic flows. The driver did not know the city and therefore made several mistakes and had to backing up a hill to make the correct turn. Tour company did not lower the bus at the end of the tour which caused my wife to damage her one knee. A simple wooden step could have been placed on the ground and lower the bus. By the way, the bus had the capability to be lowered but the driver did not understand English so our request was ignored.
    View All 46 City Tour Reviews