This was our second cruise on Nautica and 8th cruise on Oceania so we were expecting a certain level of service and quality. Many cases these were met but there were several, cases where they were not.
Obviously -- lots new staff on board, including the GM, CD and many of the officers and staff. Putting Insignia back in service with the company going from 3 ships to 5 ships and a doubling of the capacity has put a strain on staff and management.
Embarkation: Was smooth an efficient. At 1pm, we were on the ship and in our cabin in 15 minutes from reaching the port.
Stateroom: We had a PH2 category and have this several time. The cabin is rather small for a PH but was adequate. The new decor was definitely an improvement (lighter colors). Of course the bed and linens on Oceania are the best of any cruise line.