My wife and I have only ever cruised with Royal Caribbean over the years and have diamond status, so I guess we can be classed as loyal customers. We have been on the AOS before and had a great time but this one was different.
First of all boarding was delayed due to the norovirus being on board. Automatically most people would be concerned and we were no different. However, we understand that these things happen on cruise ships and we were determined that it wouldn't spoil our cruise, although we would have to be very careful throughout. I suppose having this hovering about for the full 14 days does have an impact on you mentally.
As always most staff were pleasant but I found most of the deck attendants to be ignorant and unhelpful.
The suite was great but starting to show signs of its age