I must first say that we enjoyed the Cruise. The Queen Victoria is a fine, comfortable ship, and our cabin was excellent. However there were so many irritations, some of them avoidable, that we will think twice before going with Cunard again.
The primary complaint was the price of everything on board. The cheapest wine at dinner was $30 + 15% service charge (all drinks attract a service charge of 15%) . Photographs taken by the ever hopeful ship photographers were $24.95 each. A tour of the ship was on offer at $120. To join a wine tasting was about $50. I don't know why Cunard charge these silly prices, it just puts people off, and there were a lot of unclaimed photographs at the end of the cruise. We probably spent less than we would have if the prices had been reasonable.
Entertainment was we thought of a high quality, but often spoiled by being over-amplified. The theatre is excellent. However the timing of some of the daily events was strange - there were often 3 talks in the morning and none in the afternoon. Cinema shows started about 1230 when people were having lunch.