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Crystal Serenity Review

5.0 / 5.0
Editor Rating
277 reviews
43 Awards

A first Crystal cruise - was it worth it?

Review for Crystal Serenity to Canada & New England
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lambcom
10+ Cruises • Age 70s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Cabin

Additional details

Sail Date: Sep 2014
Cabin:

We just completed our first Crystal Cruise, the 7-day Maritime Explorer out of Quebec City, with planned stops at Sept Iles, the Magdalene Islands and Saint Pierre and Miquelon returning to Quebec City. My wife and I are experienced cruises, having Elite status on Celebrity Cruises and have also cruised a number of times on Holland America as well as Princess and Cunard.

If there is a theme for this review it’s to try and answer the question “for us, was the extra cost of Crystal worth it?” To come to a conclusion, here are our thoughts on various aspects of the cruise.

EMBARKATION/DISEMBARKATION

Cabin Review

Cabin B

We had a B2 cabin on deck 8 with a partly obstructed view (the onboard gangway was stowed directly below our veranda, preventing us from looking directly down onto the promenade deck or seeing anything in the water that might be close to the ship). Not an annoyance for most passengers. The cabin itself was no different in size or furnishings than any veranda cabin on any mass market cruise ship however with upscale touches as as leather upholstery on the loveseat rather than fabric. The sheets were upscale, the mattress definitely was not! Holland America, with its Euro-top mattresses, wins this one hands down! The bathroom does feature two sinks and tub with shower. At prime showering times (mornings and before dinner) the water was lukewarm no matter how high you turned the knob. Nice toiletries and towels, though.We had the impression that our cabin attendant spent her day trying to keep up with the work load. On at least half of the days, the cabin wasn’t made up until mid-afternoon, which made catching an after lunch nap problematic at best. However, when the job was done it was done well.

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