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Crystal Serenity Review

-- / 5.0
Editor Rating
292 reviews
43 Awards

Overall terrible experience

Review for Crystal Serenity to the Mediterranean
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6-10 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2014

This cruise was our second crystal cruise. Last year we sailed from Venice to Rome and had an amazing time! The shore excursions were top notch and the service was amazing. The ship was quiet and there was a wonderful lack of children. We raved about Crystal for a year to everyone that would listen. We couldn't wait to get back on board. This trip, from Lisbon to Barcelona, was our honeymoon. It was a terrible experience, crowded with children and it did not justify the high costs. Because of the immense frustration level felt almost on a daily basis, we will not be going back onboard any time soon with Crystal.


First of all, we had requested a nice table for 2 by the windows ( which we were able to get) at the late dining time for romantic evenings. To my shock, we were next to 2 large tables, both of which had children ( one of which was in a highchair playing with an electronic game that dinged and played repetitive music the entire time.). The waiters, while extremely friendly and polite, just were overwhelmed with the large parties and our service lacked. Food mediocre.

Cabin Review

Cabin A
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