We (myself and my husband) have sailed with Royal Caribbean ships, mainly voyager class and freedom class 8 times. This was our ninth cruise and second on Liberty, The ship and cabin and public areas as always were lovely, clean and fresh. The staff in general were attentive and friendly, however there were noticeable differences and reductions in service as follows: -
1. Dining room was only open once for lunch - we much prefer this to the Windjammer - the only other option on RC ships, and as we stayed on the ship at many ports, we had to go ashore many times for lunch when we wanted to stay on the ship. The dining room also CLOSED at 8.30 many mornings - this did not suits us at all, as we only eat breakfast in the dining room, and on occasion wanted a lie-in when we were not going ashore - we were on holidays after all. The dining room previously stayed open until 9.30 - 10 am on previous cruises. RC also need to tackle the issue of the service areas - these need to be hidden from view of passengers, trays / trolleys piled with used dishes, leftovers is totally unacceptable.
2. Entertainment - overall the standard was high, shows were great, however only saw the cruise director once, no attendance by any of the main entertainment team at the poolside white party as other cruises.