This was our first time back with Royal in several years. Started with Royal in early 2000's from Galveston.
Boarding was so much easier this time. Balcony cabin was fine and airy. Room steward was under the weather, did not see him much. Luggage late as we brought wine aboard in our luggage, as Royal allows this privilege for passengers. Well, no one told us you had to go and claim this luggage in person before you could take it to your room. Not too sharp! Food service was not as full of choices as on previous cruises.
No coffee or tea on the outside decks as on previous cruises. Almost forces you to buy a beverage card to get coffee/tea outside the buffet line. Then, the endless extra dining experiences you could have. This new approach totally takes themed nights out of the dining rooms for sure. Dining room for lunch was the best. Loved the calamari salad offered. Just right for a mid-day repast.
Shows were nice most of the time. Ice show as really a treat. Went back another night to see if changes were made. It was even better the second time. However, never filled with spectators! Missed the amenities once given on Royal. Royal towel creatures began with this cruise line. Only had 3 creatures on the 7 day cruise. This told me that cabin stewards are fewer and fewer these days.
In the main dining area in the evening, our table steward on several occasions made reference that he hoped we gave him a top rating for his service to our table. At first we dismissed this statement from him. But on the last night of our cruise, we knew he was most serious.
Somehow, cruising has lost the great feel of the last decade. It is all to much emphasis on money and what it buys a cruiser. This attitude does not make me feel comfortable. My husband and I have 16 plus cruisers on other lines. So far HA is coming up a winner for passenger treatment and food service.
Comfortable and breakfast on our deck was terrific. Have an easy time sleeping with the great mattresses on our beds.