Just returned from our cruise on Grand Princess, round trip from Vancouver, we have nothing but praise for the staff, they are all helpful and friendly, especially Thanaya and I Wayan in Da VInci Resturant.
We had booked 4 excursions with Princess - we had problems with them all, we will think twice about wasting our money next time.
Los Angelos: The bus was 1 hour late turning up at the pier for our excursion to Long Beach - think before doing this one, it's a waste of time and money, very little to see and do, you get the bus to the aquarium and then you have to get the free bus downtown - which has about 7 shops! There was no information or maps to guide us, We were fortunate to speak to a local girl on the bus who told us when to get off and walked into the town with us, Walmart and Ross is the main shops!
Baja deck: Cabin was fine - our Cabin Stewart Benjamin was very pleasant and helpful.