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So "Happy" we chose The American Empress Riverboat tour of the Columbia River this September 2014. It was a perfect weather, perfect staff & accommodations trip. From the very start, the Hilton Hotel in Vancouver was gracious and provided a great location for the pre-cruise night. On board the Empress, it was such a pleasure. The staff, like Bobby, Jennifer, Anton, Lisa, Frank, Lindy & Greg, and Diane, just to name a few, were all so personable and happy people without being hovering. We were pleased that American Steamboat Co. only hires American staff.... Wise choice and most appreciated. Everyday was a charm....Hop-On Hop-Off Bus excursions at every port were so well planned...We especially enjoyed the Pendleton Round Up Rodeo, (which was ONLY on the schedule the very week of our trip)...Wow, Let'er Buck!. The meals on board were just lovely, expertly prepared and delicious, just right portions, too. The entertainment delivered, piano, quartet, singing, banjo and storytelling. Frank and Lindy & Greg were outstanding! What could be better than a fine dinner, followed by a great show every night. The scenery, the locks, the Native Culture, Lewis & Clark History, the ports...."all" were so carefully planned for us. It was our First Riverboat trip...... but it won't be our last. It met our expectations and so much more!

Charming-First Time Riverboat Trip in Pacific Northwest

American Empress Cruise Review by BeeZee Roadtrotter

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Trip Details
  • Sail Date: September 2014
  • Destination: USA
So "Happy" we chose The American Empress Riverboat tour of the Columbia River this September 2014. It was a perfect weather, perfect staff & accommodations trip. From the very start, the Hilton Hotel in Vancouver was gracious and provided a great location for the pre-cruise night. On board the Empress, it was such a pleasure. The staff, like Bobby, Jennifer, Anton, Lisa, Frank, Lindy & Greg, and Diane, just to name a few, were all so personable and happy people without being hovering. We were pleased that American Steamboat Co. only hires American staff.... Wise choice and most appreciated.
Everyday was a charm....Hop-On Hop-Off Bus excursions at every port were so well planned...We especially enjoyed the Pendleton Round Up Rodeo, (which was ONLY on the schedule the very week of our trip)...Wow, Let'er Buck!. The meals on board were just lovely, expertly prepared and delicious, just right portions, too. The entertainment delivered, piano, quartet, singing, banjo and storytelling. Frank and Lindy & Greg were outstanding! What could be better than a fine dinner, followed by a great show every night. The scenery, the locks, the Native Culture, Lewis & Clark History, the ports...."all" were so carefully planned for us. It was our First Riverboat trip...... but it won't be our last. It met our expectations and so much more!
BeeZee Roadtrotter’s Full Rating Summary
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Cabin Review

Cabin 210
Thank you, Jennifer, for taking expert care of us. Our room was lovely. Wallpaper, drapes, window and veranda, spacious armoire, Victorian details, comfortable lighting. It was clean, bed linens/good quality and bathroom amenities, shampoo and lotions very nice. Our compliments to the design team.