I will cover the title later. This review covers the Ruby Princess on back to back cruises that started in Southampton on 8/27/2014 and ended in Manhattan New York on 9/22/2014. Princess refers to the cruise as “British Isles” and “Iceland Grand Adventure” for the second half. This review covers all opinions, mostly good to excellent and some disappointments.
The Itinerary - Both cruises offered an excellent choice of ports covering Great Britain, Ireland, France, Norway, Scotland, Northern Ireland, Iceland, Shetland Islands and Newfoundland. Generally, Princess offers free shuttle service from the pier to the downtown area. Not true on some ports. I believe that this is wrong, if Princess says they will take you to Edinburgh, then they need to do that rather than dock at South Queensferry and charge you extra to get to the main destination.
Shore Excursions - I found that booking online will save you both time and money. The average savings per ticket is $20.00. That adds up on a 26 day cruise where as many as 12 ports are visited. Beware that there are many thoughtless passengers out there that move up on the bus and take your seat at the first chance the bus stops and unloads. The best solution for this thoughtless move is just give it to a higher authority and take what comes up available. Princess needs to expand the operating hours of the tour desk. Four to six hours a day is not enough and they also need to give the passengers more time to cancel. Currently, there is a 48 hour cancellation window where 6 to 8 hour hour notice should be sufficient. I don't believe Princess is being as customer focused as they should be by mandating a 48 hour notice. I believe sold out tours could be filled almost immediately.