We did the sea and land package, there were 8 of us in our group. Before we left there were a few changes in our transfer and then our flights were moved ahead a whole day. I CANNOT stress enough the importance of booking your air through the cruise line if you do not plan on arriving a day or two early. HAL took great care of us and we also had the additional help of our travel agents in Michigan. HAL Representatives communicated with us every step of the way and met us at the airport to help guide us to our 5 star accommodations that were conveniently located in downtown Vancouver.
I do not look forward to any cruise ship dining experience I just don't love food that much, and quite honestly it all begins to taste the same after about day 3. The Pinnacle Grill was excellent (it costs extra, we had a free dinner and lunch). I liked the 48 hour rule of not allowing the guests to self serve themselves in the Lido dining room. If I could offer one suggestion it would be to learn how to keep the food warmer, nothing ever seemed hot.
When we got to the land portion I was amazed at how well organized it was. All in all, the trip was wonderful the scenery spectacular the weather better than we expected and the overall experience priceless.
Our first cabin had a loud banging noise below us, I contacted the front desk after the 2nd night and they took care of it. It came back the 4th day and we were moved to a very nice cabin. We were not expecting to be moved and we appreciated all the follow up we were given