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Celebrity Infinity Review

4.0 / 5.0
Editor Rating
1567 reviews
20 Awards

Disappointed

Review for Celebrity Infinity to the British Isles & Western Europe
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travelax
10+ Cruises • Age 80s

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Additional details

Sail Date: Aug 2014
Cabin: Aqua Class

This was our 3oth cruise and 4th on celebrity but the first on a Millenium Class ship. We have done the Silhouette and Eclipse in the past. First the Itinerary was excellent allowing us a lovely visit to the high spots of Scotland and Ireland, although would have liked more time in Glasgow and could have passed on the Olney Islands. As for the ship, it is older with the windows peeling in the buffet restaurant and the balconys showing wear and tear. Being Aqua class, it was not the same as on the Solstice ships. First the cabins were not like those on the Solstice ships, seemingly smaller and more difficult to move around in. One of the main reasons for our taking the Aqua cabins was that it allowed us to use the Blu dining room as our eating location for the whole cruise. On this ship unlike the Soltice class ship the Blu dining room was obviousl y carved out of the main dining room. It was small and cramped. The food was definitely a step down from our previous cruises, as was the service. Where as in the past if you wanted something from the main dining room menu that was not a problem we were told that policy was that it was not possible even though the kitchens were located next to each other. Further more the availabilty of certain things such as escargot, onion soup and caesar salad were a well kept secret that we only learned from other passengers. Where as we were easy going regarding seating often going to the bar to make the maitre D 's job easier on one occasion our table was taken over by a couple who decided to move and not for our finding friends to sit with would have been left with a dirty table. The service in the Buffet, was also below standard with dirty plates often on empty table and get your own coffee in the morning.

In conclusion I am used to excellent service and a beautiful ship and the Infinity did not meet this. In the future I will limit our cruises to the Solstice Class ships where obviously more care is taken of the ship and the dining rooms and the staff

Cabin Review

Aqua Class

Cabin A2

Cabin was small, but kept very clean. Enjoyed the ammenities of Ice tea etc of Aqua class. If you are on deck 9 please aware of the overhang which blocks out any sun

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