This was our 21st cruise, 5th in Europe, and it was one of the best. The Reflection is a newer ship, just 18 months old when we sailed and it was great. We did have mechanical difficulties that prevented us from leaving Rome and visiting Sicily, but I think I would rather be tied up to the dock with all conveniences in place than floating somewhere with no electricity or A/C. So I am giving them credit and the cruise line credited us $200. for the inconvenience.
Further, the 2014 1-2-3 Incentive of a free drink package and a $300 on board credit really added to the value and enjoyment of our cruise. We have already booked a 2015 Baltic cruise, but their 2015 incentive is only the drink package and not the on-board credit. But still a great value compared with similar itineraries.
Embarkation was fast, fair and efficient. Disembarkation also very smooth.