Navigator of the Seas Review

First Time on Royal Caribbean…..

Review for the Panama Canal & Central America Cruise on Navigator of the Seas
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6-10 Cruises • Age 50s

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Public Rooms
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Sail Date: Sep 2014
Cabin: Deluxe Oceanview Stateroom with Balcony

We arrived at the Port of Galveston in plenty of time to be greeted by piles of suitcases and bewildered passengers with no guidance from staff. Took over an hour to get to the front desk to check in and the check in staff had no idea what to do with our residence cards or UK ESTA travel documents, finally after 20 mins we got our Sea Pass cards and headed to the ship.

I was told by several people RC is the cruise line to go with and their ships were excellent. Having looked round the Navigator I have to disagree, despite a $60m refit last year she was still quite dated and in need of TLC. We were on deck 11 and right before us an piece of trim started peeling off, the chairs on our balcony on deck 7 were flaking paint, the carpets needed a deep cleaning or in places replacing and several light fittings were either broken or not working, plus issues in other areas, it wasn't the jewel I had been expecting from reviews. The Sapphire restaurant food was mediocre and mostly lukewarm when it arrived. We ate in Chops Steakhouse twice and it was worth every penny, the Windjammer was actually very good for a buffet. When we disembarked it was utter chaos, wrong information onboard, there was nearly a fight in the immigration line as there were no barriers or signs to show where people to go and people were cutting inline after others had queued for 90 mins or more and the staff just barked at you if you were in the wrong area. This was our first time on RC and based on this experience I doubt we'll sail with them again.

Cabin Review

Deluxe Oceanview Stateroom with Balcony

Comfortable, plenty of storage but dated decor.

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