This was our first river cruise, after many hours of research of different river cruise ships, we chose UniWorld due to so many great reviews. We are well traveled seniors, having visted over 40 countries the past 10 years.

Disappointment with this cruise and cruise line would be a vast understatement. The Queen Isabel is a leashed ship, and falls short of meeting the high standards and expectations of UniWorld superior reputation.

Several malfunction of the ship put a damper on the comfort of the passengers. Two guest had an unexplained loud noise in their cabin, they spent the first night sleeping in the lounge, called it to managements attention the following morning, maintainance was sent to check the problem. It was deemed as a unknown problem, the solution was the guest either put up with it, or sleep in a very small, dark room on the next level down. They chose to sleep with earphones on the remainer of the cruise. A couple nights later they were given a free bottle of wine to compensate for their inconvenience. Read more