My husband and I sailed on the QM2 in June of 2014 after a seven week tour of Italy. My husband no longer flies so we decided to use the QM2 as transport back to North America. Unfortunately, that decision was the biggest mistake of our trip.
We had taken another cruise ship from Miami to Europe and expected the QM2 to be far superior as we paid 3 times the price for the QM2. How wrong we were.
Transport to Southampton: We were told to meet the Cunard representative at St. Pancras station in London for our trip from London to Southampton. We were told only to look for the Cunard representative and not given a specific location to meet. After wandering around St. Pancras for about half and hour, we met another couple, also wandering around looking for the Cunard rep. A plan was formed for the wives to stay with the luggage and the husbands would attempt to find the rep. One person asked someone at an information desk if they knew where we should be, and of course they did not but they did call Cunard and got the same storey, look for the rep! The rep did finally arrive (he was late) and started to collect the passengers. He took us to another area of St. Pancras where we waited another 2 ½ hours for other passengers to arrive. It became apparent that we should buy some form of lunch at the station as we would not be arriving at the ship until well after lunch. We were finally taken to a bus, loaded our luggage and ourselves and we were off to Southampton. Not an auspicious start to our trip.