We usually cruise with Princess or Royal Caribbean which are both 4 star, so having booked with Cunard on the 5 star Queen Elizabeth we expected a fabulous holiday.We were pleased with our cabin and the luxury and decor of this beautiful ship, however everything else was pretty poor. The pool area smelled of sewerage and was overcrowded, the lido restaurant served up the same bland repetitive offerings each day, and no vegetarian alternative. Being vegetarian I struggled with this but my complaints were ignored.the food in the Britania restaurant along with its service was hit and miss, it lacked variety, quantity and quality.There was rarely any music playing in the background and there was little atmosphere. It really felt like a care home.

The activities were aimed at much older people, with bridge, ballroom dancing and even knitting! The evenings entertainment was mainly a one act show lasting for 45 minutes.The ship overall seemed dirty and unloved, with a layer of dust and filthy windows in all the public rooms.The service was often too much trouble and it felt like everything was designed to extract extra money from us. I went to one 45 minute Pilates class's at a cost of 13.5 dollars!! Things which should have been included weren't, and staff didn't care .i wouldn't recommend Cunard to anyone under the age of 104.