1. Home
  2. Cruise Reviews
  3. Viking Helgi
Just returned from the trip that started in Moscow on August 24. About a week before leaving I finally read the reviews of this trip posted on this site and found them to be very mixed. Along with the political situation, some of the reviews added to my doubts about whether this was the right trip to take. I have never posted a trip review before but wanted to address the concerns I read about, some of which I found to be accurate and others not of consequence. Some of them really depend on your expectations. Reading the reviews did help to properly set my expectations. Getting around Yes, the boat is docked quite a bit away from the center of both Moscow and St. Petersburg. In Moscow my husband studied the metro system (which is a sight in itself to tour!) and when we wanted to go somewhere during free time, we used the metro which was a 10-15 minute walk from the ship. It made me nervous at first but turned out to be quite safe and a pleasant way to get around. In St. Petersburg we never used the metro. Because of the timing of excursions and free time, on 2 out of the 3 days we chose to not return to the ship with the tour group but to stay in St. Petersburg after the Hermitage so we could visit the Faberge Museum and on the final day we took the hydrofoil from Peterhof back to St. Petersburg for more touring on our own. (Viking plans excursions so that you always return to the ship for lunch even if there are morning and afternoon tours. This does waste time.) The ship We have been on one other river cruise, not Viking, and that ship was newer and nicer. These ships were built in Russia and are rather old. Even with refurbishing they look a little run down in some of the common areas. But that was okay with me. Having read the reviews, my expectations were set. Our cabin was mid-ship, perfectly clean and beautiful, no special noise (yes you can hear some noise from adjacent cabins but the people travelling on this type of cruise are not really party people so no problem there). Twice a day the staff replaced towels, cleaned, everything sparkling. I cannot complain about the ship. Some said the bar areas were small and one was used for lectures and could not fit al the people. That is true, but they always gave 2 sets of the same lecture dividing the population so not a problem. Just once there was a welcome type of reception and the room was overflowing. The other river cruise I was on had a bigger bar/common area. But the Helgi had a number of smaller seating areas that were really a nice concept. You could go there and read, or sit with a small group of people. I liked these areas although they could use some sprucing up. Food Some people complained it was awful. I thought it was quite good. Someone complained that the wait staff were not properly trained. Maybe that was at the beginning of the season - don't remember the review. I found them to be quite good with a few exceptions here and there where it seemed my table was forgotten! Mostly though they were right there when you needed them, very pleasant and accommodating. Tours and tour guides Very good. The 3 tour guides were a wealth of information on all aspects of Russian life. They gave multiple lectures on Russian history. There was a final round table at which they answered questions. It was interesting to hear their opinions of Russian life. Some reviews said they could have done without the stops and tours between Moscow and St. Petersburg. This depends on what you are looking for. They do give a slightly different view of Russia but some were really just fill ins. There is a trade off between taking this river cruise and doing a land tour of Russia. On the river cruise you sacrifice more time touring areas that might be of more interest to you vs having some more relaxing time while the boat cruises (and this is the time when they had the lectures which I found very valuable). It really depends on what you are looking for. I looked at the itineraries for some land tours and other than St. Petersburg and Moscow which are always multiple day stops, they then visit other areas (Latvia, Estonia, etc) generally for one day at a time. So you are always packing up. Again, it is personal preference. Overall I am glad we did this trip. I learned a lot, saw some incredible sites, have lots of pictures, ate too much, enjoyed a mix of group and free time. This was my first Viking cruise and I think they did a very good job. Would I have preferred a land tour of this area? Will never know!

Great Time Visiting Russia with Viking

Viking Helgi Cruise Review by ldcruising

3 people found this helpful
Trip Details
  • Sail Date: August 2014
  • Destination: Baltic Sea
  • Cabin Type: Veranda Stateroom
Just returned from the trip that started in Moscow on August 24. About a week before leaving I finally read the reviews of this trip posted on this site and found them to be very mixed. Along with the political situation, some of the reviews added to my doubts about whether this was the right trip to take. I have never posted a trip review before but wanted to address the concerns I read about, some of which I found to be accurate and others not of consequence. Some of them really depend on your expectations. Reading the reviews did help to properly set my expectations.
Getting around
Yes, the boat is docked quite a bit away from the center of both Moscow and St. Petersburg. In Moscow my husband studied the metro system (which is a sight in itself to tour!) and when we wanted to go somewhere during free time, we used the metro which was a 10-15 minute walk from the ship. It made me nervous at first but turned out to be quite safe and a pleasant way to get around.
In St. Petersburg we never used the metro. Because of the timing of excursions and free time, on 2 out of the 3 days we chose to not return to the ship with the tour group but to stay in St. Petersburg after the Hermitage so we could visit the Faberge Museum and on the final day we took the hydrofoil from Peterhof back to St. Petersburg for more touring on our own. (Viking plans excursions so that you always return to the ship for lunch even if there are morning and afternoon tours. This does waste time.)
The ship
We have been on one other river cruise, not Viking, and that ship was newer and nicer. These ships were built in Russia and are rather old. Even with refurbishing they look a little run down in some of the common areas. But that was okay with me. Having read the reviews, my expectations were set. Our cabin was mid-ship, perfectly clean and beautiful, no special noise (yes you can hear some noise from adjacent cabins but the people travelling on this type of cruise are not really party people so no problem there). Twice a day the staff replaced towels, cleaned, everything sparkling. I cannot complain about the ship. Some said the bar areas were small and one was used for lectures and could not fit al the people. That is true, but they always gave 2 sets of the same lecture dividing the population so not a problem. Just once there was a welcome type of reception and the room was overflowing. The other river cruise I was on had a bigger bar/common area. But the Helgi had a number of smaller seating areas that were really a nice concept. You could go there and read, or sit with a small group of people. I liked these areas although they could use some sprucing up.
Food
Some people complained it was awful. I thought it was quite good. Someone complained that the wait staff were not properly trained. Maybe that was at the beginning of the season - don't remember the review. I found them to be quite good with a few exceptions here and there where it seemed my table was forgotten! Mostly though they were right there when you needed them, very pleasant and accommodating.
Tours and tour guides
Very good. The 3 tour guides were a wealth of information on all aspects of Russian life. They gave multiple lectures on Russian history. There was a final round table at which they answered questions. It was interesting to hear their opinions of Russian life.
Some reviews said they could have done without the stops and tours between Moscow and St. Petersburg. This depends on what you are looking for. They do give a slightly different view of Russia but some were really just fill ins. There is a trade off between taking this river cruise and doing a land tour of Russia. On the river cruise you sacrifice more time touring areas that might be of more interest to you vs having some more relaxing time while the boat cruises (and this is the time when they had the lectures which I found very valuable). It really depends on what you are looking for. I looked at the itineraries for some land tours and other than St. Petersburg and Moscow which are always multiple day stops, they then visit other areas (Latvia, Estonia, etc) generally for one day at a time. So you are always packing up. Again, it is personal preference.
Overall I am glad we did this trip. I learned a lot, saw some incredible sites, have lots of pictures, ate too much, enjoyed a mix of group and free time. This was my first Viking cruise and I think they did a very good job. Would I have preferred a land tour of this area? Will never know!
ldcruising’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Viking Helgi price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.