Although this was our first experience with Windstar (and last), we have sailed many times.
When a cruise line advertises a "luxury cruise experience" and charges accordingly, my wife and I have a certain level of expectation that comes from traveling with the likes of Regent Seven Seas.
Windstar is NOT Regent! (Not even close)
While we had a nice time/interesting itinerary and the crew and officers were great, we simply paid way too much for what was billed as a "luxury cruise".
The ship (Windsurf) and the pre-cruise/on board communications also left a lot to be desired.
The ship is clearly "long in the tooth" and poorly maintained........the ceilings in the lounge were water stained and the windows were so dirty that they were difficult to see through.........the carpet in the cabin and the common area was stained and worn......the standard cabin was small and Formica was everywhere.
Windstar is NOT a luxury line and should not advertise as such, nor should they command the prices they charge.
In addition, the the transfers purchased from the cruise line were 4 times the going rate and the hotels were twice the going rate, as were their port excursions.
The internet service was the worst I have ever experienced.
Their drink package was $108/day/cabin!
By the time we were finished, we had spent more for the total package than we would have with the "all inclusive" Regent Seven Seas AND our cabin would have been twice as big, along with a balcony, dressing room and marble bathroom, instead of 2 port holes that were so corroded that photos I took through them would be embarrassing to share.
Our advise would be to select another "luxury cruise line", because when it is all said an done, Windstar's exorbitant and ubiquitous a la-carte charges would put their cost in the range of "real" luxury cruise.
Having said that, IF they charged less and charged reasonable for their "extras", their crew would be a joy for anyone to experience......
Too small to be "luxury" as advertised.........Formica everywhere and limited TV and Internet.Carpet needed replacing.........