My wife and I booked this cruise in April and then started reading reviews about the Navigator on here. It seemed like every other review was very negative, so it was with a great deal of trepidation that we boarded the ship on 8/17 for 7 nights to the Western Caribbean.

Some of the biggest complaints we had read were regarding the boarding process and the building that Royal Caribbean uses in Galveston. Compared to terminals that have been built in other places that are expressly built for cruise ships, this place is sub-standard. But I didn't see any massive lines that formed and none that stretched outside, which is fortunate because I have never felt humidity like I did in Galveston. My biggest complaint about the boarding process was that after people had completed their embarkation process, they were directed to an area with chairs. But after all the chairs were filled, many people just stood in front of the single door used to allow passengers to leave the building and board the ship. As the boarding process began and each group (Suites, Diamond Plus, Diamond, etc.) was called, you had to squeeze past a lot of people just to get to the door. It's not very well designed.

We found the ship itself to be very-well maintained. I did find one men's room on Deck 11 to be slightly flooded on Day 1, but other than that, we were very pleased with the cleanliness aboard. We had a Junior Suite on Deck 10 and our cabin attendant, David, was very personable and efficient. We were happy to see the flat screen televisions in the cabins and the new video information boards on each deck proved to be invaluable in getting around the ship. Read more