As first time cruisers, we'd have appreciated more information before leaving the UK regarding known differences between standard package holidays and cruises.
The embarkation process was slick and well organised, and we were well looked after on board - though frequently felt rushed when eating.
P&O don't police the sun-beds and don't remove towels left unattended (and reserving beds). Therefore it can be difficult (if not impossible) to find any beds after about 9.30am - and certainly insufficient for a family group together on an "at sea" day.
Time in ports was too limited - the majority of the excursions felt rushed.
The main issues we encountered were to do with disembarkation. Reception staff were ill-informed (and on one occasion just plain rude). We eventually discovered that there was provision for leaving hand-baggage on our last day prior to a lunchtime disembarkation so we could have time ashore without it. Other passengers who had cruised with P&O before knew this was the case - why didn't their own staff?
AND HAVING TO GO TO THE AIRPORT OVER 4 AND A HALF HOURS PRIOR TO THE HOMEWARD FLIGHT (the airport being no more than 20 minutes from the port) WAS TOTALLY RIDICULOUS!!
It was clear to us (and other passengers we spoke to) that all P&O wanted to do was get rid of us as soon as possible to be able to concentrate on the inbound passengers.
Nice cabin. There were 3 of us sharing. Sofa-bed was put up each evening for our teenage son. Wouldn't have wanted any more than 3 in the cabin as would have felt really cramped. Our cabin attendant was great, and really helpful.