Have today returned from 12 nights around Western Med and am very disappointed.
First went on this ship in 2010 and loved it. Now not so sure. Yes it was August but the ship was over run with out of control children. Not too bad during the day but at night time it was a joke. They were everywhere and no one was controlling them; least of all their parents who were nowhere to be seen.
They were going around in gangs and doing the things that gangs do: noise, bad language; pressing all the buttons in lifts, leaving food and plates in the lifts, on staircases and everywhere in between. Pool side at night was a war zone with them throwing food and drink all over the place.
We found the hygiene standards had dropped seriously. Tables were left uncleared for hours, very few were ever wiped leaving sticky surfaces so you were wary of putting your belongings on them. There was a noticable lack of staff and those who were visible did not seem to have any heart in their job.
Food left a lot to be desired. We used the Windjammer and were amazed at the lack of choice. Every day was the same food: sushi, pasta, and curries. If we were lucky there was fish or a meat pie but the vegetables as potatoes left a lot to be desired. Desserts were the same every day as well. Half a cup of jelly, carrot cake and fresh fruit. A different steamed pudding was available with watery or lumpy custard but no-one had thought to cut the sponge into sections so after 5 minutes it resembled a disaster zone.
The whole cruise was likened to a booze cruise as a large majority of guests felt it was their duty to get as drunk as possible using their drinks package deals. On the last night security had to be called to a lone middle aged woman who was sitting in the smoking lounge abusing everybody in there. She was absolutely slaughtered and had to be removed back to her cabin. She managed to upset several people with her behaviour and we were later told she had done the same just 2 nights earlier in the Dog and Duck pub. Security handled her and the situation extremely well but maybe they should have stopped selling her drinks sooner.
This sort of behaviour is not what we expected on Royal Caribbean and it has certainly put us off going again with them.
Entertainment in the Lyric Theatre was very poor. One night they showed a film despite having the on deck big screen and a viewing room (small cinema)
Saving grace for us. Beautiful stateroom; kept spotlessly clean. Very spacious with plenty of storage and a sofa for extra comfort. Better than sitting on the bed to watch TV. Tea and coffee supplied with a kettle was nice.