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We booked our cruise in New York City with a Hurtigruten Representative on the Richard With. We were not told about several things in advance as follows: Wine Package Water package Free single supplement. Lack of entertainment of any kind on board. (In fact we were told that there was live music in the lounge.) As soon as you step on board the ship you are given a hard sell about the wine/water package. DO NOT BUY THEM. They are a very poor value. Incredible that you have to buy water. This should be provided by the cruise company. They have a policy to force you into this water deal. Staff stopped several passengers who had purchased water bottles off board. The wine package is expensive, not great wine choices and too much anyway to drink. But the water package is included gratis in the overpriced wine package. Everyone whom we spoke with was upset about the policy of not providing water and the fact that no details were provided in advance about this policy. I suggest that people do bring their own water on board. If enough people complain and bring on their own water, the company will have to abandon this absurd policy. Other friends wanted to accompany us but wanted their own rooms. When we enquired, we were not told that there was a free single supplement that could have been applied. As the ship was less than booked, it was Hurtigruten's loss as our friends did not book the trip. There is no entertainment on board. We were told the exact opposite so the representative was not up front about this. Off Board trips varied in interest and all were expensive. Most of them can be done independently by passengers when docked at ports. Some of several hours duration are better done with the company. Staff was very helpful and always available. The director of programs tried to bring us interesting films and provide history about the locations visited. But there should have been more of this provided. There are 2 hot tubs on deck and a very nice Sauna. So if you book, plan ahead and ask about all of these things. Plan to do some of the excursions on your own. You can always book guided tours on board as they were never full. If you just like cruising and are not very active, you can just stay on board. This was not our choice. Cabin and housekeeping were fine. Standard cabin, very small to share but well organized. Food quality varied. No choice for supper and most meat dishes were poor in quality. Fish sometimes dry and covered in sauce. Buffet breakfast and lunch were average to good. Good fish choices but usually only boiled eggs offered for breakfast. Last supper excellent as was a seafood buffet of extremely fresh and well prepared seafood. Overall, the cost of the trip without excursions was good. If you buy the excursions, the value goes way down. And unless you are sedentary, staying on board is extremely boring. I believe that you can plan to disembark in a port and pick up another or the same ship on the return. Worth enquiring about.

Beautiful Scenery, Natural Beauty, Disappointing Hurtigruten Cruise

Richard With Cruise Review by nyc-cpw

8 people found this helpful
Trip Details
We booked our cruise in New York City with a Hurtigruten Representative on the Richard With. We were not told about several things in advance as follows:
Wine Package
Water package
Free single supplement.
Lack of entertainment of any kind on board. (In fact we were told that there was live music in the lounge.)
As soon as you step on board the ship you are given a hard sell about the wine/water package. DO NOT BUY THEM. They are a very poor value. Incredible that you have to buy water. This should be provided by the cruise company. They have a policy to force you into this water deal. Staff stopped several passengers who had purchased water bottles off board. The wine package is expensive, not great wine choices and too much anyway to drink. But the water package is included gratis in the overpriced wine package. Everyone whom we spoke with was upset about the policy of not providing water and the fact that no details were provided in advance about this policy. I suggest that people do bring their own water on board. If enough people complain and bring on their own water, the company will have to abandon this absurd policy.
Other friends wanted to accompany us but wanted their own rooms. When we enquired, we were not told that there was a free single supplement that could have been applied. As the ship was less than booked, it was Hurtigruten's loss as our friends did not book the trip.
There is no entertainment on board. We were told the exact opposite so the representative was not up front about this.
Off Board trips varied in interest and all were expensive. Most of them can be done independently by passengers when docked at ports. Some of several hours duration are better done with the company.
Staff was very helpful and always available. The director of programs tried to bring us interesting films and provide history about the locations visited. But there should have been more of this provided.
There are 2 hot tubs on deck and a very nice Sauna.
So if you book, plan ahead and ask about all of these things. Plan to do some of the excursions on your own. You can always book guided tours on board as they were never full.
If you just like cruising and are not very active, you can just stay on board. This was not our choice.
Cabin and housekeeping were fine. Standard cabin, very small to share but well organized.
Food quality varied. No choice for supper and most meat dishes were poor in quality. Fish sometimes dry and covered in sauce. Buffet breakfast and lunch were average to good. Good fish choices but usually only boiled eggs offered for breakfast. Last supper excellent as was a seafood buffet of extremely fresh and well prepared seafood.
Overall, the cost of the trip without excursions was good. If you buy the excursions, the value goes way down. And unless you are sedentary, staying on board is extremely boring.
I believe that you can plan to disembark in a port and pick up another or the same ship on the return. Worth enquiring about.
nyc-cpw’s Full Rating Summary
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Cabin Review

Cabin
Well organized, small space to share. If you are not a couple, ask for free single supplement and get 2 standard rooms. Shower often floods bathroom as drainage well was not very deep.