Noordam Cruise Review by 77ozzie
- Sail Date: July 2014
- Destination: Mediterranean
My wife and I cruise a lot and we found this particular Holland America experience exhilarating - excellent .
We adored our cabin (5091), we loved your fine selected ports…(smashing itinerary!) and we enjoyed the great fine selection of food.
However, what made the trip even more special for my wife and myself was the staff. We felt that everyone went beyond what was required and always went the ‘extra mile’ . Whether it was the smiling happy egg cooking brigade at breakfast or the gal at the pasta bar – always most helpful.
However, in particular we liked the Neptune Lounge staff - Dangil Hermoso and Sharlene Fontanilla. They were exceptional in their attention to detail, ever friendly, helpful and with an attitude of always ‘can do’.
Even with some trying passengers, they always were professional.
Neesha we also enjoyed – both in the Neptune Lounge and the Pinnacle Grill. (Le cirque dinner). Great attitude.
The Vista Dining room host Rivay we found also exceptional. Not an easy job with that many people all wanting something different. No matter what the pressure, we felt he was always friendly, quick to smile and a joy to see.
Since we did not have a permanent sitting, we changed dining room waiters often…always most professional service. We also felt your wine and spirits staff most helpful and competent.
Ok, lest you think we are gushing…what we did not like was the internet policy. We feel that the suites should have either free wifi or at least a certain amount of free minutes given.
However, we definitely will be back with Holland America
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