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Queen Mary 2 (QM2) Review

4.0 / 5.0
Editor Rating
1257 reviews
2 Awards

Very disappointing

Review for Queen Mary 2 (QM2) to Transatlantic
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First Time Cruiser • Age 50s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Jul 2014

We booked our trip to celebrate my Husbands 60th birthday & paid quite a lot more to have our New York stay with Cunard to avoid any problems with transfers etc!

Met by a very uninterested rep at JFK & an over an hour later still stood waiting. Eventually when we asked how much longer we would be here, she took us outside & put us on a minibus that was a complete shed with 3 other couples.

Got to our hotel for me to point out that we were booked into the Hilton Times Square, not the Hilton Midtown, the driver made a phone call, told us get back in & took us to the Hilton Times Square. We got to the reception desk to be told there was no reservation. They rang the Hilton Midtown & we were booked there (despite our documents stating Times Square). We had to make our own way there - not the best start & what we'd paid extra to avoid!

Cabin Review

Good cabin

1 Helpful Vote
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