we were on this ship last year and had a good time all round, food, staff, entertainment etc.  we could not be leave we were on the same ship this time.  Dreadful place to arrive in, like a shed.  No signs leading you to your ship. One lane only to the shed where you parked, disabled people really struggling, have never in 20 years of cruising with PO seen any thing like it . Cabin clean and very friendly cabin girl. Toilet problems every day all along our part of the deck, cabin toilet overflowed all over bathroom floor, no one came to clean the floor, even after it was reported. Food was cold, overcooked or undercooked, and rushed to a point of rudeness in the main restaurant, hardly any choices, drab and tasteless, so we went to restaurant on top of ship, in only to get some vegetable's, again it was not good, but far better then main restaurant. The entertainment worst we have ever known, Headliners are always so good, complete disappointment, 2 of the male singers could not sing a note, and the whole 18 days became very boring, we always looked forward to a show etc at night, never had so many early nights in my life. Cabin entertainment was also very bad. People were coughing all over the ship, which was very worrying, I have now found out this is very common on this ship, and known for the Arcadia cabin cough, (charming) 2 days after we returned from the cruise mu husband wad dreadfully ill, and became critical, emergency doctors, and ambulance. He had Legionaries decease and pneumonia, lost a stone and 6lbs in 10 days. We have written to PO twice to inform them what has happened, in the hope that if there was some thing wrong in our cabin they could check it out, so no body else got it. We have received no phone calls from them, no letters, and no response at all. We have cruised with them for over 20 years, and can not be leave there lack of response to this very serious matter. Shame on you PO, and you should look at the dreadful reports you are getting on this ship, I wish we had read them before we booked. Can not tell you how unhappy and extremely disappointed we are.  

Just do not go on this ship

Arcadia Cruise Review by lesley.toye@yahoo.co.uk

1 person found this helpful
Trip Details
we were on this ship last year and had a good time all round, food, staff, entertainment etc.  we could not be leave we were on the same ship this time.  Dreadful place to arrive in, like a shed.  No signs leading you to your ship.
One lane only to the shed where you parked, disabled people really struggling, have never in 20 years of cruising with PO seen any thing like it .
Cabin clean and very friendly cabin girl.
Toilet problems every day all along our part of the deck, cabin toilet overflowed all over bathroom floor, no one came to clean the floor, even after it was reported.
Food was cold, overcooked or undercooked, and rushed to a point of rudeness in the main restaurant, hardly any choices, drab and tasteless, so we went to restaurant on top of ship, in only to get some vegetable's, again it was not good, but far better then main restaurant.
The entertainment worst we have ever known, Headliners are always so good, complete disappointment, 2 of the male singers could not sing a note, and the whole 18 days became very boring, we always looked forward to a show etc at night, never had so many early nights in my life.
Cabin entertainment was also very bad.
People were coughing all over the ship, which was very worrying, I have now found out this is very common on this ship, and known for the Arcadia cabin cough, (charming)
2 days after we returned from the cruise mu husband wad dreadfully ill, and became critical, emergency doctors, and ambulance.
He had Legionaries decease and pneumonia, lost a stone and 6lbs in 10 days.
We have written to PO twice to inform them what has happened, in the hope that if there was some thing wrong in our cabin they could check it out, so no body else got it.
We have received no phone calls from them, no letters, and no response at all.
We have cruised with them for over 20 years, and can not be leave there lack of response to this very serious matter.
Shame on you PO, and you should look at the dreadful reports you are getting on this ship, I wish we had read them before we booked.
Can not tell you how unhappy and extremely disappointed we are.
 
lesley.toye@yahoo.co.uk’s Full Rating Summary
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