1. Home
  2. Cruise Reviews
  3. Crown Princess
Sailed from Vancouver on the 5th of July 2014. Not a good start EMBARCATION horrendous over 3hours. As a non Us citizen we expected some formalities despite clearing customs and homeland security in Los Angeles on the 2nd of July having arrived from Sydney. We arrived at the dock in Vancouver to find massive delays and queue's outside the embarkation doors. The facility was clearly not manned or equipped to service two large ships due to depart within an Hour of each other. Princess, Holland America, the Port of Vancouver and US Homeland Security need to jointly sort this situation out if the want customers/tourists. Having finally boarded the ship we had immediate access to a well prepared mini suite and our cabin attendant was prompt to ask for any needs we might require. The cabin was well appointed and roomy. The larger balcony proved to be of benefit despite fairly average weather. We took aboard the two bottles of wine the cabin was allowed and enjoyed a pre dinner drink whilst getting ready for dinner. Dining.. we had requested late sitting in the Main Dining Room to be seated with other passengers including a couple from the US. We had contacted our Princess representative in Australia and these seating arrangements had been confirmed. On our arrival for Dinner we found that we had been allocated a table for two. After many discussions with the concierge we were seated at a table for 6 though 2 never arrived. However the two other passengers sharing the table were excellent company and good fun. They had also had to move to that table as their seating arrangements were not as they expected. The first night the table service was very ordinary and the second night worse causing both couples to complain. To their credit the table staff and their supervisor rose to occasion and the dining experience for the remainder of the cruise was very enjoyable. Two of the table were gluten free and every night the head waiter would come and discuss the next nights menu so that suitable and very good meals were provided. We ate several lunches and breakfasts in the Horizon Court Buffet and were pleasantly surprised as before the trip we had read some bad reviews from members on this site. The ports of call were enjoyable. In Juneau the Mendenhall Glacier and Whale watch tour was extremely good. We were lucky enough to Orca's several times during the cruise and were especially lucky to witness Humpback Whales grouped together doing bubble feeding a large school of fish. The entertainment in the theatre was enjoyable as well as in other public areas of the ship. The on-board self service laundry that is not available on a lot of ships was used twice by us and is good facility. In summary we enjoyed our cruise on the Crown we would not say it was above cruises we have enjoyed on Princess and Costa but would be happy to those who ask we would sail on Princess again if the itinerary and dates we were looking for matched a Princess itinerary.

North Bound Inside Passage

Crown Princess Cruise Review by Abbott28

Trip Details
  • Sail Date: July 2014
  • Destination: Alaska
Sailed from Vancouver on the 5th of July 2014. Not a good start EMBARCATION horrendous over 3hours. As a non Us citizen we expected some formalities despite clearing customs and homeland security in Los Angeles on the 2nd of July having arrived from Sydney. We arrived at the dock in Vancouver to find massive delays and queue's outside the embarkation doors. The facility was clearly not manned or equipped to service two large ships due to depart within an Hour of each other. Princess, Holland America, the Port of Vancouver and US Homeland Security need to jointly sort this situation out if the want customers/tourists.
Having finally boarded the ship we had immediate access to a well prepared mini suite and our cabin attendant was prompt to ask for any needs we might require. The cabin was well appointed and roomy. The larger balcony proved to be of benefit despite fairly average weather. We took aboard the two bottles of wine the cabin was allowed and enjoyed a pre dinner drink whilst getting ready for dinner.
Dining.. we had requested late sitting in the Main Dining Room to be seated with other passengers including a couple from the US. We had contacted our Princess representative in Australia and these seating arrangements had been confirmed. On our arrival for Dinner we found that we had been allocated a table for two. After many discussions with the concierge we were seated at a table for 6 though 2 never arrived. However the two other passengers sharing the table were excellent company and good fun. They had also had to move to that table as their seating arrangements were not as they expected. The first night the table service was very ordinary and the second night worse causing both couples to complain. To their credit the table staff and their supervisor rose to occasion and the dining experience for the remainder of the cruise was very enjoyable. Two of the table were gluten free and every night the head waiter would come and discuss the next nights menu so that suitable and very good meals were provided. We ate several lunches and breakfasts in the Horizon Court Buffet and were pleasantly surprised as before the trip we had read some bad reviews from members on this site.
The ports of call were enjoyable. In Juneau the Mendenhall Glacier and Whale watch tour was extremely good. We were lucky enough to Orca's several times during the cruise and were especially lucky to witness Humpback Whales grouped together doing bubble feeding a large school of fish.
The entertainment in the theatre was enjoyable as well as in other public areas of the ship. The on-board self service laundry that is not available on a lot of ships was used twice by us and is good facility.
In summary we enjoyed our cruise on the Crown we would not say it was above cruises we have enjoyed on Princess and Costa but would be happy to those who ask we would sail on Princess again if the itinerary and dates we were looking for matched a Princess itinerary.
Abbott28’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Crown Princess price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Cabin D617
Very roomy the extra lounge area a plus, good size bathroom, large balcony of benefit. I could suggest more detailed route maps showing the ships location and left on the screen for longer instead of continual brainwashing of the Officer lapel identification over and over. We doubt if most passengers sufficiently interested to learn all the categories they were there to sea the inside passage and Alaska not to do an exam on officer rank identifications.
  Crown Princess Deck Plans