Disappointed with Norwegian Breakaway: Norwegian Breakaway Cruise Review by Iteachkidz

Norwegian Breakaway 3
Member Since 2014

Overall Member Rating

Disappointed with Norwegian Breakaway

Sail Date: August 2014
Destination: Bermuda
Embarkation: New York (Manhattan)
Our family just returned from a 7 night cruise to the Bahamas on the Norwegian Breakaway. I have to say after cruising with Disney and Royal Caribbean that this cruise paled in comparison. The positives were the fun ropes course and the water slides. The kids really enjoyed those and they were great. Also, our room steward provided us with very good service and took good care of our room.

Unfortunately, there were way more negatives than positives. The ship seemed very crowded. Balconies were tiny. 3 kids could not fit out there and play cards. Elevators were hard to get and were often full when they opened. Hallways were very narrow and the pools and decks around the pool were packed. It was impossible to find a chair to sit out or swim during the days at sea. Our room was right over the theater and we could hear the pounding of the music.

The main dining restaurants were SLOW even when we had reservations. Every night it took 2 plus hours to finish our meals More because service was so slow and on top of that the food was not that great. Many times it would take 30 minutes or more for us to get drinks or appetizers. We had some good servers that just seemed to be overwhelmed but we also had a few servers who were very rude. It was not the level of service we have experienced on other cruise lines.We didn't pay extra to dine in specialty places but they may have had better service and food. In the three main dining rooms the menus are all the same and there are only slight variations from day to day.

The shows were pretty good. Many liked the Rock of Ages, however, it is not appropriate for children so if you are traveling as a family then you will have to make other arrangements for the kids if adults want to attend that show. Show times are limited and the theater is crowded. If you don't make a reservation early you may not get to see shows. The Cirque show was good, but it was not included and we had to pay extra to attend.

One of our other MAJOR complaints was the soda package. We paid a lot of $ so that we could have sodas, however, they were very hard to access. There were no drink stations anywhere. If you wanted a soda you had to go to a bar (and find one that was open!) and ask the bartender. Very inconvenient. In the dining rooms there was no access to soda either so if you ordered one from a waiter he or she then had to go to a bar and get the drink and bring back sometimes on another deck! Ridiculous.

There was no privacy curtain in our cabin and although that may seem trivial we missed having it. Everyone had to take turns going into the bathroom to change clothes if they wanted privacy and at night with kids it is nice to be able to put up a divider between parents and children. If the parents wanted to have Ipads or devices turned on the light bothered the children trying to sleep.

We had fun spending time with each other and seeing Bermuda but as a whole this cruise was not one I would recommend or ever do again when there are other better options available. Less

Published 08/18/14

Cabin review:

Read more Norwegian Breakaway cruise reviews >>
Read Cruise Critic’s Norwegian Breakaway Review >>

Compare Prices on Norwegian Breakaway Bermuda Cruises

Member Since 2014
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Norwegian Breakaway deals up to 82% off:

September Deals
Norwegian Breakaway 60% Loved It

7-day Bahamas & Florida From New York
See all Norwegian Breakaway Deals >>