This was the Great Lakes and Georgian Bay Cruise. It started in Chicago. First I have to say what a beautiful area, and all the ports were wonderful.Everything from Holland, Mi to Mackinac Island and Niagara Falls were excellent. The ship ended up giving us all the excursions free because there were so many issues, I think they wanted to make it up to everyone. Staff was very nice and housekeeping and wait staff tried very had to please.
Now the not so good! the ship seems to have some major issues that hopefully can be fixed in the future. They told us they were having some major issues with the hydrolics and the noise level in some of the rooms were unbearable and could not sleep. They ended up moving us to the room the entertainers had and they moved to ours. The rooms are large, but not all have full glass windows.Some only have a smaller window that has a door that goes out to a deck. Our second room had no deck at all. The room next to us also had the same problems, This was on deck 2, also the people on deck 5 said the noise from the smokestack was also very bad. they give out ear plugs. The food was the worst we have had in over 30 something cruises. They had a hard time getting the top deck clean and putting out the furniture for people to be able to use the decks. Trash cans not empty, ect. They do not have a regular bar on board that you can sit at. They just set up bottles and wine and beer at happy hour. At first that was they only time you could get a drink, but they did change that so that after dinner with the entertainment you could get a drink. Nobody had a safe in the room , which was promised and there are no doors on a very small closet with white plastic hangers. I really do not feel that this was a "luxury cruise" as advertised, not for this kind of money. I would not reccomend this ship at this time. Maybe after a few more trips.