I booked this cruise on the Carnival Breeze because I wanted to have a great family vacation. The itinerary looked great, and we were all looking forward to it. We were a group of 25 people, all with balcony cabins, and great expectations. I have cruised before on Royal Caribbean and was looking for the same type of service and accommodations. I had cruised before on Carnival a while ago, and was hoping to have the same experience. Unfortunately, I did not.

The check-in process went smoothly. Our problems began with the meals. The ship's buffet area is extremely limited. The lines are long, and the service personnel are not up to par. The buffet is messy and the staff is not cooperative. For example, the line at breakfast for an omelet takes forever. By the time, you get your order the rest of your food is cold. Also, it is very difficult to find a table to eat. If your breakfast is at the restaurant, it takes forever as well. We attempted to eat at the restaurant and were sitting there for over an hour and a half for breakfast. Again, the staff seems very unhappy and it shows in their service. They walk around like the walking dead.

There is a pizza spot on the pool area that also takes a long time. For a ship with so many passengers it takes forever to eat. At one point I asked the man making the pizzas if he could put the mushrooms on top of the pepperoni and he told me to "stick to the menu". I was insulted. They take out one or two 4 slice pizzas at a time, and that is simply not enough for a ship that caries so many passengers. Read more