My husband and I have taken several cruises on other cruise lines and decided to give Norwegian a try. We were underwhelmed by our experience.

To start with, our cabins that we had specifically requested next to each other ended up being 10 cabins apart (we were sailing with teens). They blamed booking through, who will also be getting a review. Our 13-17 teens had an activity scheduled for the first night, which was great. We hardly saw them after that except for planned events. However the 18-20 year olds did not have any activities planned until the next night. This is an important group too, not quite adults yet not kids. Why not have a meet and greet for them on night one also?

Also, we hated the free seating. We had a party of 12. We could never be seated at the same table unless we chose to utilize one of the pay restaurants. We never had the same waiter, and they never introduced themselves. Meals in the dining room took forever and were often missing orders or had extras. I had heard the food surpassed Royal Carribean and Carnival. It did not. We went to one of the pay restaurants and the meal was so-so. I could have eaten at a similar restaurant at home and the food and choices would have been better for the same price. What is up with the 7 specialty pay to eat restaurants anyway. Most of the time, they were 3/4 empty. Those spaces could have been used to make the ship seem less crowded. Read more