Costa: High Prices, Poor Quality: Costa Magica Cruise Review by BrucefromVA

Costa Magica 1
Member Since 2014

Overall Member Rating

Costa: High Prices, Poor Quality

Sail Date: August 2014
Destination: Mediterranean
Embarkation: Venice
Costa is a good cruise line if you want to spend a lot for very little. I had cruised on Carnival in the Caribbean and had expected a comparable level of quality. I was totally wrong. The food is akin to a high school cafeteria. It is also available only at select times (unlike Carnival, when there is ample food available around the clock). The ship employees are barely friendly, and often not. The excursions were inferior and sometimes unavailable to English speakers. The English-speaking guides speak broken English which is hard to understand, and many did not have a command of their topics (or felt limited by their barely proficient English). Unlike Carnival, the ship employees are not eager to please. When I repeatedly requested a change in table, I was told it was impossible. That may have been the case, but their attitude was that I was asking for something unreasonable -- again, quite in contrast to my experience on Carnival. The food was not good and rarely varied from More day-to-day. The meat was dry or tough. There were no "special foods" like shrimp or lobster. The desserts were plain and uninteresting.

There were many other non-friendly customer elements: the slide is open only four hours per day. The pools close at 10 pm. There is one choice for dinner (no optional buffets as is the case on Carnival), unless you want to pay extra to eat at the pizza bar.

The only bright spot was the rooms and overall condition of the ship, which was well-maintianed and attractive (though I could do without the nudity all over the walls, especially with kids along).

I know that Carnival owns Costa, but this was not in evidence. I would discourage English-speakers from taking a Costa Cruise. And I can't imagine that the food quality could be pleasing even to Europeans. Less

Published 08/12/14
1 Helpful Vote

Cabin review: 7378

The rooms were very nice.

Read more Costa Magica cruise reviews >>
Read Cruise Critic’s Costa Magica Review >>

Compare Prices on Costa Magica Mediterranean Cruises

Member Since 2014
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Skip X

See Costa Magica deals up to 82% off:

October Deals
Costa Magica 53% Loved It

11 Night Mediterranean Cruise
See all Costa Magica Deals >>