Beautiful ship but some of the staff were so rude: MSC Preziosa Cruise Review by Jimmycricket

MSC Preziosa 4
Member Since 2014

Overall Member Rating

Beautiful ship but some of the staff were so rude

Sail Date: July 2014
Destination: Europe - Eastern Mediterranean
Embarkation: Venice
As the title says the ship is beautiful and amazing in its features and presentation. Underneath the woodwork though there were cracks. Negatives first as there aren't many, the buffet is like a rugby pitch at peak times, try and get there early if you can as people will just walk into you and knock your plate out of your hands! There is a big choice of food in the buffet but it's nothing special, pizza, burger and chips, some roast meats at dinner time. As I mentioned above, some of the staff were so rude I was gobsmacked, the bar staff and the waitresses do not like serving you, because you pay your service charge on your bill they do not have to earn them so therefore they feel they don't have to put any effort in. Moan over, the rest of the ship and staff were brilliant! Especially in the restaurants the staff are very friendly and chatty, all staff wear name badges with their name and which country they're from, which is a good conversation starter. We were served all week by More Alex in the L'arabesque restaurant, he was great, nothing was too much. He was from Honduras. The food in the restaurant is some of the best I have ever tasted, also our table was by the window which looked out of the rear of the ship.

We had an inside cabin 10257, on deck 10 near the back of the ship. It was kept very clean and tidy by Antonio. The room was big enough for 4 of us, 2 adults and 2 teenage children. 2 single beds were pushed together to make a double and 2 bunk beds were pulled down from the ceiling for the kids. There was a TV that showed various programs in all languages and also shows cctv of the pools and the bridge cam so you can see where you're heading. There was a shower, wash basin and toilet in a good size space.

No tea/coffee making facilities though.

The bars and lounges had a very relaxed atmosphere, there were a few singers and dancers, including dance lessons in the safari lounge, but it wasn't what I expected, apart from the shows in the platinum theatre there wasn't much for us really. There were 4 pools, 1 was yacht club only so we didn't see that one, 2 outdoor pools and one with a retractable roof, the best is the garden pool at the back of the ship.

Lots of fuss about disembarkation on here, we didn't have a problem, we were given colour coded luggage tags which gave you a time and a place to meet so not everyone got off at the same time and place. Less

Published 08/07/14
1 Helpful Vote

Cabin review: Nice and spacious10257

Our room was clean and tidy and quiet.

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