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Disney Magic Review

4.5 / 5.0
Editor Rating
485 reviews
13 Awards

Incredible overall - Wish we could do it all again. Lost bag story

Review for Disney Magic to Transatlantic
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zedman
First Time Cruiser • Age 60s

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Sail Date: May 2014
Cabin:
Traveled with children

About me: Frequent cruiser in my 40s, traveling with a group of 20, first time on Disney (RC and Carnival in past), love to dance. Not a Disney fan in general. Was worried about boredom on 12 day Transatlantic. Most of group in early 20s. 3 teens.

Before I give a general review, let me tell you about the end of our Disney cruise. Docked in Barcelona. One in party had quick flight to US. Rest of party going on excursion to Montserrat. Collected bags. All there except one giant bag belonging to person with flight out now. Searched with Disney help for about half an hour. Finally, excursion to Montserrat cannot wait any longer. Disney staff reassuring. We will take care of your friend. Go. Lost bag person and one companion stay to continue search. Rest of party leaves for excursion. Disney arranging cab for lost bag person to airport. At last minute, an older male passenger pulls up to debarkation area with bag. He thought it was his mother's and took it by mistake. Lost bag person whisked to airport at no charge by Disney. Makes flight.

But Disney goes that extra mile. Friend who chose to stay and help is now not with the excursion to Montserrat. Disney hires a cab who drives up the mountain, radioing to tour bus, to get traveler back with group. Cab ride almost 45 minutes one way. Charge on meter over 100 Euros one way - paid by Disney.

Cabin Review

Deck 2 Midship. Great cabin. Have motion sickness and use patch. Transatlantic was very smooth in this cabin, even though weather wasn't always. Love Disney's split bathroom since we had four people. It really made the difference on a 12 day cruise. Cabin service perfect in every way.

5 Helpful Votes
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