We have sailed on many cruise lines over the years and last year travelled on this same ship when she departed from Singapore. We chose to sail again on her as she is the only Star Cruise line ship with a balcony and felt that leaving from Hong Kong for different waters would give us a similar experience with different destinations. I booked this online direct with the cruise line from Australia in Australian dollars (about $600 per night average for 2 people on deck 11 balcony BA class) so assumed it would be good for that amount of expense.
The ship has been completely redesigned now with very regimented dining options at limited set times and the meals are very little better than the quality you would buy for $5 on any roadside diner, certainly not the 4 or 5 star options offered by other cruise liners. Meals are designed entirely around the Chinese market they are marketing to and indeed, the number of English speaking staff has greatly reduced. Not 1 of the TV channels is in English. A great let down on our previous experience with this cruise company. I would personally not recommend non Chinese speaking/eating people, especially Australians used to better treatment and standards to use this liner while it sails from Hong Kong to Taiwan as this cruise did as there is far better value and courtesy to be had elsewhere.
On the 11th deck this cabin is on the forward mid right side with balcony close to the forward lifts but far enough away to be not bothered by queuing guests. It is well positioned to walk to the next floor for bars and the Mediterranean lounge where self service food is available, albeit in limited variety.