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We have cruised previously with other companies and have to say that Thomson have totally misdescribed this one. There was no Glitz and no Glamour. On boarding we were met with a very dated and very tired interior. Our room had an old orange sink which was badly chipped and there were large cracks in the grubby shower cubicle screen and the toilet seat was badly scratched and marked as were most of the toilet seats in the various deck toilets. We had no doors on our wardrobes only curtains. Ladies you need to take a hair dryer as there isn't one in your room. The television in our room must have been about 15 -20 years old. You could not get a seat in any of the bars on an evening and the entertainment was abismal, particularly the shows which were by the staff in the Theatre - like the cruise - dated. One of our trips was cancelled the night before we were meant to go on it and we were not even asked if we wanted to go on an alternative. The majority of the reception staff were dour faced and not welcoming at all. Some of the tables in the Beachcomber buffet restaurant were grubby and had silicone around the inside edges. We could not fault the food nor Chandran who cleaned our cabin. Also it is worth noting this is a converted Ferry so if you are prone to seasickness, avoid this ship as it was not built for cruising in stormy seas. A colleague had the same cruise booked for October and she has cancelled in light of our experience. If this was a hotel I would give it 2 stars. Not a cruise I would ever have associated with Thomsons.

Glitz and Glamour is a total misdescription

Island Escape Cruise Review by Tagsy

Trip Details
We have cruised previously with other companies and have to say that Thomson have totally misdescribed this one. There was no Glitz and no Glamour. On boarding we were met with a very dated and very tired interior. Our room had an old orange sink which was badly chipped and there were large cracks in the grubby shower cubicle screen and the toilet seat was badly scratched and marked as were most of the toilet seats in the various deck toilets. We had no doors on our wardrobes only curtains. Ladies you need to take a hair dryer as there isn't one in your room. The television in our room must have been about 15 -20 years old. You could not get a seat in any of the bars on an evening and the entertainment was abismal, particularly the shows which were by the staff in the Theatre - like the cruise - dated. One of our trips was cancelled the night before we were meant to go on it and we were not even asked if we wanted to go on an alternative. The majority of the reception staff were dour faced and not welcoming at all. Some of the tables in the Beachcomber buffet restaurant were grubby and had silicone around the inside edges. We could not fault the food nor Chandran who cleaned our cabin. Also it is worth noting this is a converted Ferry so if you are prone to seasickness, avoid this ship as it was not built for cruising in stormy seas. A colleague had the same cruise booked for October and she has cancelled in light of our experience. If this was a hotel I would give it 2 stars. Not a cruise I would ever have associated with Thomsons.
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Cabin Review

Cabin 5059
Our room was like the rest of the ferry - tired and dated. The shower room had an old orange sink which was badly chipped and there were large cracks in the shower cubicle screen and the toilet seat was badly scratched and marked. We had no doors on our wardrobes only curtains. Ladies you need to take a hair dryer as there isn't one in your room. The television in our room must have been about 15 -20 years old. We could not fault Chandran who cleaned our cabin.

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