Experienced cruiser. First time on a 'Dam ' ship: Zuiderdam Cruise Review by Pauline Shirrefs

Zuiderdam 4
Pauline Shirrefs
Member Since 2014

Overall Member Rating

Experienced cruiser. First time on a 'Dam ' ship

Sail Date: June 2014
Destination: Alaska
Embarkation: Vancouver
We had spent 2 weeks on train and bus travelling in Canada. We used the cruise as a restorative time. I've cruised several times before, but always with the Princess line. This ship is apparently up for a refit next year, so I was told. Most of the cabin staff, cleaning staff, table service staff wore cheap looking, ill fitting uniforms. One of the men supervising the safety drill had the hem of his jacket hanging down ! Staff on the front desk were efficient, knowledgeable, pleasant and helpful. Didn't see any shows / entertainment because our meal times clashed with them, and we didn't stay up late. We ate with a group from our tour, so went with the time that was booked. Spent time in the Crow's Nest bar. Great views, noisy ( but I think our group was mainly responsible for that !! ) Loved happy hour. If anything let the ship down, it was the diningroom experience. The food was mostly good, tasty, but often ill presented. The supervisor Mateus was well dressed, charming, funny and More we all enjoyed his company. Someone in the background must have told the waiters that speed was of the essence. Some nights better than others, but menus were often dumped in front of us, likewise the meals, plates sitting cockeyed on the cutlery. Courses were forgotten, served two at a time, plates snatched off the table. Waiters were funny, engaging, always pleasant, badly dressed. Our experience of the buffet was good. Food good, seats comfortable, staff pleasant. Ship needed quite a bit of maintenance, - door handles loose, doors hard to open - we noticed relatively small things, but they add up to a negative impression. LOVED the cruise of Glacier Bay. Blessed with the weather. Never thought I would see such sights in all my life. Just wonderful !

Bottom line - we were fed, watered, slept well, comfortable, but a lot of aspects of the ship lacked finesse ! Less

Published 07/25/14

Cabin review: 8027

Cabin was good, clean, bed comfortable, bathroom good, shower good, toiletries provided. Décor was bland. Cabin service excellent, and we tipped our stewards. Lovely to have a verandah, but a bit cool to spend time on it, but it gave GREAT view of glaciers in Glacier Bay.

Port and Shore Excursions

Mount Roberts Tramway

Gondola felt safe. Limited options on top of mountain. saw film - good. Looked at shops - not a shopper so didn't buy anything. Interesting to see the eagle up close and hear of her history. Impressive nest. Didn't walk in the bush. Bit freaked out at thought of meeting a bear. You might get bitten or stung whilst walking in Australia's bush, but you won't get eaten ! Loved the Red Dog saloon. Great atmosphere, entertainment, spunky waiters. Spent quite a while there.

Ketchikan On Our Own

.used map to do a self guided walk. interesting

Lumberjack Show

Mediocre. A lot of shouting, strutting, flexing of muscles, some parts of the act were clever. Guess I was influenced because I came off a farm and chopped wood for cooking and warmth. Also some of our Agricultural shows have wood chop competitions.

Historical Tour

Loved Skagway. Wonderful tour - Brothels and Ghosts -, interesting history, a charming "Madame". Everything about this tour to be recommended. Not impressed with the Red Onion Saloon. Didn't stay. Travellers who did, said they met surly staff and poor service.

White Pass Scenic Railway

Very interesting. Great history. Carriages interesting. Staff gave commentary. Really glad that I went on this.

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Pauline Shirrefs
Member Since 2014
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