Atlantic Crossing Halifax and Boston: Queen Mary 2 (QM2) Cruise Review by Michaelhoward
Overall Member Rating
Atlantic Crossing Halifax and Boston
We still plan to do another cruise possibly on the QM2 but some serious attention needs to be given to the condition of the ship otherwise it will deteriorate further. We had no problem with the food in Brittania but found breakfast sometimes chaotic depending on which servers we got. Leaving New York on the way to Boston and Halifax the Diet Coke ran out on the second day and the wine steward told me to go and get one at the bar next door. So no extra effort as they work on tips and the more the price of the beverage the more tips they earn so passengers who don't drink a lot of alcohol are basically ignored. So the service depends on your consumption.
I have had excellent service from my cabin attendants in the past but this time it was below par. He did the minimum but no more. After 3 days the ice in the bucket in the fridge was not filled and I had to ask for ice. On the last evening there were no tags for the luggage left to place on the luggage and we had to go and ask as these have to be on the luggage which is left out before midnight. On days we also never received immigration forms that had been left out for passengers who needed them to disembark the ship on those days.
Its still a great ship and a great company but the ship needs a lot of maintenace to get it back to a pristine condition once again. Less
Cabin review: 4107
Cabin fine and clean. was missing 12 hangers that are designed specifically for the ship. They replaced these with wire hangers of the cheapest type so needs attention.
Nice cruise on Queen Mary 2
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