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Paul Gauguin Review

5.0 / 5.0
Editor Rating
306 reviews
52 Awards

Worse cruise experience ever

Review for Paul Gauguin to Australia & New Zealand
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6-10 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2014
Traveled with children

It is hard to know where to begin-the overall experience was one of frustration and despair. I had booked a very expensive "luxury" cruise billed as providing lectures on the ports re WWII history and anthropology-they also advertise a PADI scuba course on board. None of these were provided. When asked the staff including the hotel manager was not at all helpful-the overall attitude was tough luck-just shut up and stop complaining.

Our luxury cabin had little or no airconditioning. After 5 "fixes" and still a hot room they finally admitted that the ac does not work in this part of the ship. I wonder if they go through this charade each cruise pretending that there is simply a technical problem. These are the balcony suites on 7th floor on the back of the ship.

The port times were all scaled back by several hours-on two ports we had only 3 hours on land before "all aboard"

Cabin Review

No airconditioning No bath tub

10 Helpful Votes
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