Le Soleil is beautiful. It has everything going for it, except the food. Considering this is a French company we were expecting more, a lot more. The Chef de Cuisine, introduced to all at the welcome reception on the pool deck, was French but I am not sure how many others were French and know that a good number were not European. The main courses were regularly bland, lacking in appearance and in taste. There were common grumbles that the food was adequate at best but lacked any wow, ever. Too many times the hot food was served tepid and it was almost impossible to get a properly hot tea or coffee.
Embarkation was not comfortable. The scheduled time was 4pm and guests were gathering before that. In our case from 3:30 directly from the airport to the port. It was a very hot day. The shed was not air-conditioned and had no facilities except a soft drinks machine that did not work. The staff sat at their desks looking at us standing around, some passengers forming lines, but not until the dot of 4:00pm did they begin to process embarkation. Not cool.
There were good points. Announcements were in English and French and given equal time. We were never sure if the Cruise Director was an Englishman who spoke very good French or vice versa. The staff were uniformly friendly, cheerful and helpful, the Captain was out and about all over the ship, approachable, and his open bridge policy was appreciated.