Celebrity Century Review

3.5 / 5.0
0 reviews

Disappointing. Are standards slipping with Celebrity?

Review for Alaska Cruise on Celebrity Century
User Avatar
amandakeeble
2-5 Cruises • Age 60s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: May 2013

This was our second cruise, both with Celebrity but how different could the 2 ships be. Last year we sailed on the Infinity and have nothing but praise for the whole experience. However we couldn't believe we were with the same company on the Century. Yes the ship is tired in places. Rust I can expect but torn and threadbare seats with broken springs, broken mirrors, torn flooring etc in public areas is not acceptable with a company advertising 5 * modern luxury.

The biggest disappointment was the staff and service they provided. With the exception of the Cova Café and our cabin staff there was very little interaction between staff and guests. Staff were seen arguing and being reprimanded in front of guests, it was always difficult to get served with drinks especially in the Island Café and tables were slow to be cleared, regular lack of clean plates and to our discussed, a member of staff shouting and pointing at an elderly guest.

There is just a general feeling of unhappy staff.

Cabin Review

Cabin spacious with plenty of cupboard space, very clean and well maintained

previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.