Queen Victoria Cruise: Queen Victoria Cruise Review by zak477

Queen Victoria 3
Member Since 2012

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Queen Victoria Cruise

Sail Date: May 2014
Destination: Europe - British Isles & Western
Embarkation: Southampton
Listed as three separate cruises we arrived via Queen Mary 2 from NY and after this British Isle cruise returned back to NY via the Queen Mary 2. This was our third time on the Queen Victoria.

Embarkment was a transfer from the QM2 to the QV. It was supposed to be seamless and we were to board first as "in-transit" passengers. There were over 200 guests doing this transfer. The travel desk told us all that it was a piece of cake, they do this all the time. But no one told the staff at the terminals. Total confusion. It took some time to find anyone at the QM2 terminal that even knew about this transfer. And when we got to the QV terminal, again no one had any idea what to do with us. And finally we sat for 1 1/2 hours until we were allowed to board. Definitely not seamless.

We had an inside stateroom on deck 5. Good clean room and a steward that was wonderful.

All public rooms were wonderful, well appointed and clean. The Pub was a favorite.

The More Britannia Restaurant was just like the QM2 with the exact same menus and the same food on the same days. Each day we looked at the menu and said "didn't we have this last week?" If it is Tuesday, Carnival gives you lamb, on all the ships.

Oh and the dress code is a joke. They state dark jackets for men. Old guys coming into the dining room wearing black windbreakers! Women in black flip flops! Jeans and shorts in the casinos every night and in the lounges and theater. One staffer stated that Carnival doesn't pay him enough to be the clothes police. So, if you personally don't care, you can wear whatever you want. No one will stop you.

We specifically did this cruise because of the itinerary in the UK. No one could tell us why Ireland was listed as part of the British Isles. I guess no one at Carnival LLC knows current history. But the ports were wonderful. And we enjoyed every one of them. The excursions are becoming more and more expensive and you get less for your money, so do your research. Many stops we booked private tours and had a wonderful time without 45 other folks on a bus complaining about anything.

The entertainment was just OK. I have been to many high school productions that were more professional and entertaining then the acts booked via Carnival. Various bars/lounges have wonderful piano players/singers that are over the top great.

Oh and the transfer from the QV back to the QM2 was an even greater farce. We arrived again as in-transit guests. One women says stand in line here, then another one says no sit over there and a manager comes out, yells at the two ladies and tells all of us (200+) to move to another sitting area. That is when the revolt happened. We all got up and went on line and refused to move. We booked in and then sat, again, for 1 1/2 until boarding. This terminal was built for the Queen Mary 2 so why the confusion? All the Southampton staff act like it is their first day on the job. Not a great way to run a company but Carnival LLC doesn't seem to care about Customer Service, Customer Care or civility.

If you are planning to book the QV keep your expectation low so you aren't disappointed. And remember that the QV along with the Queen Elizabeth are far better then the Queen Mary 2. But sadly Carnival LLC has taken a proud elegant company and changed it into a sad circus. Less

Published 06/24/14

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