We did two crossings May 16 to Southampton (then a British Isle cruise on the QV) and then a return cruise home June 5 out of Southampton to NY (Brooklyn). And we booked Britannia Club category on Deck 12 for both crossings.

We now feel that Carnival thinks we guests only do one cruise, period. So if they screw up or problems develop they will never see us again. Our stateroom was fine, initially. A smell of cigarette smoke was still evident in the cabin. Oh, forget all the smoking rules in the brochures and announcements made, smoking is prevalent throughout the ship. Our stewardess stated that she will continue to try to get the smoke out of the carpet & drapes. Obviously it never really went away. Our balcony was covered in rust and peeling paint on the trim and the deck furniture was peeling paint too. If you went out on the balcony we always got paint chips on ourselves. Not the elegant experience that is advertised. And these conditions were on both crossings, two weeks apart. In our area on the port side we had 9 cabins of smokers. At sea they would open the balcony door to "air" out the cabin. They only added their smells in the hall. And the whistling noise from the air pressure would wake us up at all hours of the late night & early morning. Purser writes down the complaint but nothing is done to stop it.

1. No repairs. The rust & peeling paint noted above. The leaky ceilings around the ship. Deck 9 outside of the Commodore Club, a yellow bucket collected water when we arrived on May 16th and still there when we got home on June 13th! Out of order signs in public bathrooms throughout the ship for the same amount of time. Oh and the sewer smells!!!!!!! Parts of the ship, from May 16 to May 23 smelled like open sewers. Read more