First, let me say I do like Princess and am a platinum member having taken many cruises with them in the past. This was a short cruise over Memorial Day weekend with family.
Or room was an upper deck balcony. Our steward did a good job keeping it clean and fresh. We always got clean towels and the room was picked up often.
We spent a lot of time by the Terrace pool and that was found wanting basically do to lack of waiters and the lack of anyone picking up used food and drink containers. On other Princess ships there were always waiters taking orders but on this ship you had to go get your own drinks. We went to movies under the stars and found things much the same there, nobody taking drink orders or passing out popcorn as had been done on other ships. Also, there were still towels still strewn about from the afternoon swimmers.